Need to rent out a 4×4 in Costa Rica? Below’s our

Privacy and also Handling of Personal Data Policy

Please check out carefully the complying with Personal privacy and also Processing of Personal Data Plan of RENTE UN AUTO ESMERALDA S.A., a firm domiciled in Costa Rica with entity identification number 3-101-88140, and its subsidiaries and/or associates (hereinafter referred to as “Adobe Rental Fee a Cars And Truck”, “Adobe” or “we”).


1. Adobe is a team of companies with main workplaces in the city of San José, Republic of Costa Rica, where it operates an internal personal data source to supply its services.

2. This Privacy as well as Handling of Personal Information Plan (hereinafter, the “Policy” or the “Policies”) controls the way in which we collect and also utilize your personal data. Individual information means any kind of data associating with an identified or identifiable all-natural person.

3. This Plan applies to the collection and processing of your personal data by electronic as well as hand-operated methods.

4. The user that gets our solutions and/or enters the Adobe site must, ahead of time, read, comprehend, and also accept these terms and conditions. As a result, by calling us as well as getting in and also searching our site, whether or not using any one of the services it uses, you state that you have comprehended and also approved the terms and conditions consisted of in this Plan. We recommend that you review and also comprehend this Plan before continuing surfing and using our web site and having our solutions.

5. Adobe might customize these Policies every so often to adjust them to the relevant policy or to the services offered by Adobe. We suggest checking its content periodically.


6. This Plan puts on all firms in the Adobe’s group of tasks, which give rental auto services and/or related activities. All are domiciled as well as operate in the Republic of Costa Rica. RENTE UN CAR ESMERALDA S.A. is particularly in charge of the company ´ s database.

7. This Plan does not put on third party service providers that can give complementary solutions to those of Adobe, such as hotels, travel agencies, browsers, and search engines online, social networks, insurance companies, and various other economic representatives that may have their own personal privacy plans. In instance our site has web links (hyperlinks) to 3rd party sites, our policies will not relate to those web sites either.


8. Adobe might collect and also make use of individual customers info, such as their full name, race, recognition papers and also vehicle driver’s certificate numbers and duplicates, phone number, telephone number, blog post workplace box, specific address, email, repayment details such as credit rating or debit card information (we will not maintain your safety and security code after the deal), your hotel address (for shipment services), trip or reservation number, information on events (crashes, mechanical failures, burglaries, losses, and also others) that the lorry might endure; as well as any kind of other information that is essential for the contracting as well as making of the service requested by the customer, either to accomplish our legal responsibilities or to exercise our legit legal rights. When it comes to company or special strategies and programs (such as, yet not limited to, renting as well as lasting services), we may gather the necessary information to contract claimed strategy and the one that connects each individual with the relevant contract.

9. Adobe may also get personal information from other genuine resources about the provision of the solution you have actually contracted (from your office, from your holiday company, etc.). In outstanding situations, public authorities supply us with particular data related to violations, accidents, thefts as well as accidents, and various other comparable occasions.

10. Our units may have area systems (GENERAL PRACTITIONERS) that supply valuable details about the lorry as well as the usage provided to it. This allows us to satisfy our agreement, verify conformity by the client, and also recover our vehicles in situation of theft, loss or other occurrences. At no time will we track or keep track of the standing of your vehicle throughout the service.

11. Phone call to our home office can be recorded for quality control objectives.

12. In our offices and agencies, we rely on security as well as tracking systems that can tape images, photos as well as video clips, voices, and/or sounds, for assuring the safety of individuals as well as controlling our units.

13. Often, we might request economic info from the consumer for opening credit limit in particular unique agreement groups. Adobe might likewise ask for credit scores details from various other resources, such as authorized credit score bureaus, for that function.

14. Remarkably, you might voluntarily offer us with some info about your wellness condition when requesting a solution or a special item from us. Because instance, we will just collect that information with your express approval and also shop it with full discretion for as lengthy as it is strictly essential to offer as well as use our services. We will not share this info with 3rd parties, other than in phenomenal instances in which appropriate laws permit or need it.

15. Our services are not guided to minors. It is not our purpose to accumulate info from minors. Parents as well as guardians of minors might ask for the elimination of such information by speaking to Adobe as suggested in these Plans.


16. We collect as well as utilize personal data for the following objectives:

a. To completely identify our customers, process bookings, agreement with them, invoice our solutions and linked fees (consisting of but not limited to insurance coverage, warranty deposits, and also fines), give or reject credit rating, implement the agreements, give the services introduced in our facilities as well as site, and need fulfillment of contract;

b. To give sufficient client service, including customer service, support solutions, and insurance;

c. To confirm the proper, authorized, as well as legitimate use Adobe lorries by the customer;

d. To interact with our consumers, respond to issues and remarks, and/or provide our solutions;

e. To much better recognize the actions of the market as well as the passions of our consumers;

f. To enhance our product or services;

g. To promote and market our solutions, follow marketing programs, provide special or preferential plans, and also customize our offers;

h. To refine the collection and demand the payment of our solutions and also connected costs;

i. To protect the reputable interests of our business prior to any kind of type of conflict, claim, demand, offense, examination, procedure or litigation, either before the customer, authorities, insurance firms, and/or third parties;

j. To adhere to controls related to scams avoidance, money laundering or safety, whether as a result of legal duty or inner company plan;

k. To fulfill lawful duties as well as any type of other genuine interest of ours in the making of our services.


17. Adobe is committed to the safety of the information that you supply. Adobe will not share your individual data with third parties, except to comply with the objectives developed for collection and processing, consisting of the opportunity of sharing them with entities of the same Adobe economic group (without the data source shedding its standing as “internal”), as well as any various other cause developed in the applicable laws, in these Policies, and also in any type of arrangements that you sign with us.

18. Nevertheless, we may share your details, regarding needed by the stipulation of our services and also as permitted by regulation, with:

a. Intermediaries through which our services are contracted (when relevant), in order to accomplish our contract;

b. Holiday company and comparable or equal solutions, to acquire with you and meet our arrangement;

c. Entities releasing credit scores or debit cards to refine payments;

d. Insurers and authorities in case of cases;

e. Your very own employer, when having and also carrying out business plans (when appropriate);

f. Scheduling engines, insofar as you utilize one to make and handle your booking;

g. Marketing companies, to offer services and also comprehend their preferences;

h. Credit score bureaus devoted to the discussion of accounts, in case your account comes to be overdue with us.

i. Various other receivers that might be discovered in Costa Rica or abroad, as needed for data collection and also processing set forth here, according to the nature of our solutions, every one of which you agree to contract with Adobe.


19. Our website might use “cookies” and “web signs”. Cookies are files that are stored in your internet browser when browsing our site, and that allow you to consult the previous activity of the browser. Cookies offer us primarily to aid you handle your reservation and also assist you remember your selections as well as act according to your preferences. You can approve, remove or block cookies from your internet browser setups. Web beacons, on the various other hand, allow determining the traffic of users that make use of the internet site and also offers the web evaluation. Our web site will only make use of all this details anonymously. You can approve or turn down cookies from the configuration choices of your internet browser. You can discover our Cookies Plan at:

20. We might utilize IP information to instantly personalize the service, as well as to evaluate as well as protect against any type of sort of risks to our internet site as well as to manage the website. We might make use of the IP information to recognize the proprietors when there is a probability of fraudulent or illegitimate task.

21. We can utilize logical software program, such as Google Analytics as well as Look Console, which enables us to gather info from an internet site related to search engines, to much better understand the customer’s communication with the Adobe website as well as enhance its performance.


22. We will certainly store your personal data for the time that it is needed to fulfill the objective for which they are collected and also to determine possible responsibilities that may occur from such objective, in addition to the periods established in the policies on files and documents. The Internal Regulation of the Republic of Costa Rica accredits Adobe to keep personal data for an optimal period of 10 years. Adobe will use this term as a reference, unless the relevant laws offer otherwise.


23. Data security laws grant particular civil liberties of info self-determination. Among others, you deserve to access your personal details, fix any error, withdraw the approval for processing the data, and ask for the limitation or overall or partial reductions of particular data according to regulation, along with various other civil liberties that the relevant laws may consider. You may do so any time, without retroactive impacts being attributed to your activity, by any of the complying with methods:

a. By letter to Adobe’s primary workplaces, situated in San Jose, Costa Rica, precisely in the Barrio Corazón de Jesús, 34th Road, from the Southwest edge of Cementerio de Obreros, 100 meters west as well as 800 meters south.

By e-mail to the following address:!.?.! 24. Your request should consist of:

a. Names as well as last names of the proprietor of the individual information, with a copy of the identification document. If the legal depictive workouts this right, the last need to verify his/her identity by attaching an identification file or equivalent document, as well as a duplicate of the title that proves the representation.

b. Details and clear request discussing the information to which it refers and also the adjustment requested, together with the paperwork or pertinent proof to justify your request.

c. Address or suggests to get alerts.

d. Date and also trademark of the applicant.

25. Adobe will attend your requests at no cost, within the terms of legislation. In instance Adobe requires added details, we will certainly let you know in a prompt way.

26. Please keep in mind that the details you give based upon these Plans is necessary to satisfy the purposes described herein. Due to the nature of our services, refusal to offer, revocation of consent, and/or opposition to the handling of essential data may protect against acquiring the service or may entail the termination of the stipulation of the solution.

27. If you have any question, recommendation, monitoring or worry concerning our Privacy Plan, do not be reluctant to call us by any one of the methods previously showed.


28. These Plans are regulated by the Law of the Republic of Costa Rica, without pertaining to conflicts of regulation stipulations. The control authority of Costa Rica is the Company for the Defense of Data of Inhabitants (Prodhab).

[Variation 1.0 August 2018]


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